Dialog Designer  

Dialog Designer
Product Overview
Dialog Designer
Dialog Designer is a Java integrated development environment, based on the Eclipse open-source framework. It allows businesses to quickly and easily create speech, touch-tone, voice, and video self-service applications.
FEATURES
  • Reduce costs
    Open standards, design wizards, and other easy-to-use development tools help businesses save time and money at every stage of the application lifecycle. And voice and video self-service applications are highly reusable, helping to further reduce expenses.
  • Deliver new services faster
    Embedded VoiceXML 2.1 and CCXML 1.0 browsers allow for fast simulation and debugging of speech, voice, and call-control applications. This helps businesses speed customer-service applications to market.
  • Improve customer service
    Self-service applications allow your customers to resolve simple problems quickly, while freeing up agents to handle more complex requests.
Description
Dialog Designer is a Java integrated self-service development environment, based on the Eclipse open-source framework. It allows businesses to quickly and easily create speech, touch-tone, voice, and video self-service applications. The visual interface eliminates the need for explicit coding—call flows and speech grammars can be represented as graphical objects, which can be dragged and dropped into place, facilitating rapid prototyping.
 
Dialog Designer offers self-service development tools for every stage of the application lifecycle, including design, integration, simulation, debugging, scripting, and deployment. It leverages existing Web server environments, so businesses can get more value from their services, database assets, application development tools and other investments. Available for just the cost of media, it is licensed as part of the Avaya Voice Portal and Interactive Response software packages.
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