Unified Communications represents the integration and convergence of multiple communications applications. This integration can drive efficiencies by allowing people to be productive whereever they may be. By converging telephony, conferencing, instant messaging, e-mail and video, people can choose how and when they are available and seamlessly move between applications.
 | In Communications Tools for the Effective Worker, discover the positive impact of Unified Communications on both day-to-day interactions as well as on higher level goals such as business process efficiency, customer loyalty and profitability. Explore the communications dilemmas faced by workers, management, technology teams, and organizations as a whole. Download here.  (5.48 MB) |
 | Small Business Unified Communications is the latest in Avaya's series of "Dummies" references. Unified Communications (UC) gives you the ability to ensure that everyone - your customers and employees - always know when, where, and how to contact the right person at the right time. This book also explains the benefits of UC and how you can implement UC in your small or medium-sized business. Download here. (1 MB) |